Archive for 'Corporate Image'
Great Customer Service Training Activities
Posted on 13. Sep, 2011 by H K.
Great Customer Service Training Activities
It is not only poor manners but also poor customer service that seems to be on the rise. There are so many times that you do not get a smile out of a clerk, let alone a thank you. One of my pet peeves is when two clerks are so busy talking to each other that they ignore the customers.
In the past they have been able to reward good, hard working staff with a promotion to customer service. This is not always easy to do, but it does help to keep repeat customers, and in the highly competitive retail market this is essential for the success of a business.
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Customer service training doesn’t have to be extensive, but you should make it a point to cover it when training and in your employee handbook. Simple rules about what they can and cannot say to customers, and how to handle situations that may arise.
A little customer service training can go a long way in customer retention, company growth, and a successful future for your business.
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Essentials of Corporate Web Design
Posted on 31. Aug, 2011 by Bob W.
Corporate Web Design is taken very seriously in current business world. Your website is the first impression of your company; following are some of the essential points that need to be considered while you create a website for your business:
- Design According to product:
The design of your website should relate with your business. If your target market is children, the website should not be complicated and should be able to catch the attention of children.
- Speed of Downloading:
Still a majority of the population of the world is using dial up connection which is quite slow. High downloading speed of your website can help those who are still using dial up connections.
- Customer Interest:
A good Commercial Webhosting company will always think about the ease of the customers before creating a website. Customers do not prefer pop-ups and unnecessary advertisement make sure your website does not have such problems.
